Last Updated: 28.06.2023
This Privacy Policy (“Policy”) outlines how flatx. (“we,” “us,” or “our”) collects, uses, stores, and protects the personal information of users (“you” or “your”) when accessing or using our platform (“Platform”). We are committed to safeguarding your privacy and ensuring that your personal information is handled securely and in accordance with applicable data protection laws. By using the Platform, you consent to the collection, use, storage, and processing of your personal information as described in this Policy.
Information We Collect
1.1 Account Creation Data: We may collect personal information that you provide to us directly when creating an account, using our Platform, or communicating with us. This may include your name, email address, phone number, profile information, and any other information you voluntarily provide.
1.2 Content Data: We receive content (as defined in the Terms) that you create when you use our services. This may include profile photos, photos, videos, Realemojis, emojis, captions, dates, comments, messages, or geolocation. Other users can copy (eg. screenshot) your Content and share it through other services so we recommend that you do not share any Content that you do not want other people to see or copy.
1.3 Usage Data: We may collect information about your use of the Application, such as your IP address, account creation date, device information, browser type, operating system, referral URLs, pages visited, and the dates and times of your interactions.
1.4. Interaction Data: We may collect information about your interactions within the Application, such as friends, number of friends, friend requests, the friends with whom you interact the most, and functional data related to comments or messages.
1.5. We also receive data when you decide at your discretion to use certain features of our Services:
Cameras and Photos Library: You can create an account without allowing us to access and collect data from your device’s camera or photo library. If you refuse to allow us this access, you will not be able to share or see Content on our Services. It’s a foundational part of how flatx. works.
Geolocation Data: You can decide to share your location when you share Content through our Services. If you choose to share your location, depending on the feature, you can share your precise or approximate location.
Address Book Data: You can decide to allow flatx. to access your address book to identify the friends in your Address Book who may already be on flatx. We do not access your Address Book without your permission. If you decide to find your friends by giving us access to your Address Book, we hash the phone numbers in your Address Book (we don’t look at anything else), securely send those hashed phone numbers to our systems, compare those hashed numbers to the list of hashed phone numbers for other flatx users, and return the username to you as a friend suggestion.
Integrations with partners: When you decide to connect a partner application to use a specific integration on flatx., we receive information that allows us to bring that feature to you. This will include all necessary device data, and other optional data that you may choose to share as part of the integration.
1.6 Cookies and Similar Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and enhance your experience on the Platform. You can manage your cookie preferences through your browser settings.
Use of Information
2.1 Providing and Improving the Platform: We may use your personal information to provide, maintain, and improve the Platform, including facilitating communication and transactions between users, enhancing security measures, and optimizing the user experience.
2.2 Communication: We may use your contact information to send you important updates, notifications, newsletters, and marketing materials related to the Platform. You can opt-out of receiving marketing communications at any time.
2.3 Aggregated Data: We may aggregate and anonymize your personal information for statistical or analytical purposes. Aggregated data does not identify you personally and may be used for any lawful purpose.
Data Sharing and Disclosure
3.1 Service Providers: We may engage trusted third-party service providers to assist us in operating the Platform, processing payments, analyzing data, and performing other business functions. These service providers may have access to your personal information for the sole purpose of performing their duties and are contractually obligated to keep your information confidential.
3.2 People and Accounts you share and communicate with: Any data that you include on your profile (name, profile photo, phone number) and any content you create when you use our services is fully visible to your first and second degree connections. Our Services allow viewing and sharing this information through third-party service providers (like FaceBook, WhatsApp or Instagram).
3.3 Legal Compliance and Protection: We may disclose your personal information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, the rights of others, or to prevent harm.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
Storage of Information
Our goal is to keep your information only for as long as it’s needed to provide you our Services.
Account Creation Data: retained indefinitely (i.e., as long as you have an active account) as it is required to provide and operate an account for you. If you choose to delete your account this information will be deleted.
Content Data: retained indefinitely (i.e., as long as you have an active account) or until the Content is deleted by you.
Communications with flatx: retained indefinitely (i.e., as long as you have an active account) as it is required to provide and operate an account for you.
Connection and Technical Data: retained indefinitely (i.e., as long as you have an active account).
Interaction Data: retained indefinitely (i.e., as long as you have an active account) or until the interaction is deleted by you.
Usage Data: retained indefinitely (i.e., as long as you have an active account).
Device and Equipment Data: retained (i.e., as long as you have an active account).
Cameras and Photos library: Content data is retained indefinitely (i.e., as long as you have an active account) or until the Content is deleted by you. Remember we don’t upload all of your photos, you choose what Content you upload and share. As noted above, you can grant or remove access to your device’s camera or photo library at any time but if you refuse to allow us this access, you will not be able to share or see Content on our Services. It’s a foundational part of how flatx. works.
Geolocation Data: When you share your Geolocation data with us as part of your Content, the information is retained for as long as the Content remains on our system (i.e., until you delete the Content or your account).
Address Book Data: Where we keep phone numbers, we keep them in a hashed form and they are only used to help find your friends where you choose to do so. This information is retained indefinitely (i.e., as long as you have an active account) as it is required to provide and operate an account for you.
Third-Party Links
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.
Children’s Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete the information promptly.
Your Rights
You have the right to access, update, correct, and delete your personal information. You can exercise these rights by contacting us using the contact information provided below. Please note that we may need to retain certain information for record-keeping purposes or as required by law.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised Policy on the Platform. We will notify you of any material changes through the Platform or other means. Your continued use of the Platform after the effective date of the revised Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected].